Mr. U came to Collision Consulting after he had concerns about the repairs made to his vehicle. Our office performed an in depth forensic inspection of his repairs and what we found was shocking.
State Farm’s preferred shop performed abysmal repairs and it appears the shop even went as far as to hide remaining damage using non-factory sound pads.
The frame of the vehicle was left damaged and Mr. U’s vehicle was left unsafe. Were Mr. U to continue driving this vehicle and find himself in a second collision, the vehicle would not protect the occupants the way Toyota intended.